Help centre
How can we help?
Choose your dates and guests, then send a booking request. Our team confirms it within 24 hours, usually much sooner.
Not yet. We check every request by hand so the home is ready for you. You get a confirmation by WhatsApp and email once it is approved.
Yes. Add the guest's name in the notes and we will prepare the stay for them.
Some homes have one. The calendar only lets you pick dates that meet it.
Your card is held when you request, not charged. We only charge once your booking is approved. If we decline, the hold is released.
On eligible stays you can pay 50% now and the balance when it is due.
Visa and Mastercard through our bank's secure payment page.
Homes in Lebanon are paid in USD and homes in the UAE in AED. You can view prices in other currencies, but the charge is in the home's currency.
No. You book direct with Dayf, with no platform fee.
Yes. Each home shows its cancellation terms before you book, and they are saved with your booking. Refunds follow those terms.
Refunds reach your account within 5 to 10 working days.
We send your stay link 3 days before arrival. It has the address, how to get in, wifi and your house guide.
Each home shows its times on its page and in your stay link. Ask us if you need an early check-in or a late check-out.
Homes marked 24/7 electricity have backup power. For other homes, ask us before you book.
Yes. Book them from Services on our site or ask us on WhatsApp. Our team confirms the details with you.
Message us on WhatsApp. Our team replies as soon as they receive your message.
Still have a question?Message the team on WhatsApp and a person will answer.
WhatsApp us